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Part of Core, £297 a month

Instant Lead Response & Missed-Call Text-Back

Outcome: Every call and form answered inside five minutes, day or night.

Instant lead response means a Voice AI receptionist answers your phone when nobody can, and any call that still gets missed triggers a text back within seconds. The conversation is then handled for you: questions answered, the enquiry qualified, and an appointment booked into your calendar. It is part of Core, which is £297 a month.

What problem does this solve?

When someone calls or fills in your form, they are ready to buy right now. But you are with a customer, it is after hours, or the phone just rings out. Within minutes they have called the next business on the list, and you have lost a customer you paid to attract. Speed is the whole game. Reach a new lead inside five minutes and you are far more likely to win them. Wait until the next working day and the moment has gone. Most small businesses take roughly 42 hours to reply, because whoever answers the phone is also doing the job.

What do you get?

Two things, working together. A Voice AI receptionist picks up when nobody can: it talks to the caller on a UK number, works out what they want, and books them into your calendar. If a call still gets missed, the caller gets a text back within seconds, day or night, and the conversation carries on from there until the appointment is booked. You only get pulled in when there is a real customer ready to talk.

How does it work?

Set up and run for you, step by step.

01

A call comes in and nobody can pick it up.

I handle this step for you as part of the Instant Lead Response & Missed-Call Text-Back system, with no extra work on your side, running reliably every day.
02

The Voice AI receptionist answers it on your own number.

03

If the call is still missed, the caller gets a text back within seconds.

04

Questions are answered and the enquiry is qualified.

05

An appointment is booked straight into your calendar and you are alerted.

Who is this for?

Owners who cannot get to the phone while serving customers.
Businesses that get enquiries after hours and at weekends.
Anyone whose leads go cold because follow-up is too slow.

What do I need from you?

To get started, I will need:

  • Access to your phone system and web forms.
  • Your booking calendar.
  • A few details about your services and pricing.

What do business owners ask most often?

Last updated:

What happens when someone calls while I am with a customer?

The Voice AI receptionist picks up on your own number, talks to the caller, works out what they need and offers them a time. If the call is missed anyway, the caller gets a personal text back within seconds so the conversation starts before they dial your competitor.

Does it work outside business hours?

Yes. Evenings, weekends and holidays are exactly when this earns its keep, because that is when most businesses lose enquiries. Every call and form gets a response within seconds, 24 hours a day, and you only get pulled in when a real customer is ready to talk.

Will it sound like a robot to my customers?

It is written in your business voice and reads like a helpful person, not an automated blast. It handles real conversations, including questions and objections, and hands over to you the moment someone needs a human. One client described it as the little robot doing a job, which is about right.

Can it book appointments directly into my calendar?

Yes. Once an enquiry is qualified, it offers times from your existing booking calendar and confirms there and then. You keep the calendar you already use. I wire the follow-up into it so booked jobs appear without anyone on your side lifting a finger.

How much does it cost?

It is not sold on its own. Speed to lead, the Voice AI receptionist and missed-call text-back are all part of Core, which is £297 a month for the whole system. Month to month, nothing metered per call or per message.