Part of Core, $397 a month
An old estimate or a past service visit can be a useful reason to reconnect. I build follow-up around the work a customer may need next, with the contact history and permission checked first.
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An HVAC tune-up reminder is different from a follow-up on an unfinished plumbing estimate. I separate those groups, check the source of the contact details and write a message that fits the history. A generic blast makes it harder to understand what helped.
When a customer replies, the conversation needs an owner and a next step. I connect it to the right calendar, tag the job type and stop the sequence when someone books or asks not to hear again. You can see the replies and appointments without sorting a spreadsheet.
A reply is useful, but it is not revenue. Review booked visits and completed jobs separately from pipeline value. Start with a small appropriate segment, check the response quality and only then decide whether another group should follow.
Core includes this service as part of the full monthly plan. Ad spend and usage for texts, calls and AI minutes are separate. The free audit checks the fit with the phone system and tools you already use.
Book a free 30-minute audit. I will review the first step with you and explain what fits your business.
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